POSTAGE:

All of our orders are shipped via the Royal Mail’s Tracked 48 service. This is free to you and is included with the cost of the candle. You will receive tracking information once the order has shipped.

We aim to ship all orders within 3 working days.

If you need your order sooner, you can upgrade to Tracked 24 for a small additional fee.

We’re always happy to help where we can if your order is urgent, so please email us if you have any specific delivery requirements, and we will do our best to help you out: knockknock@irusu.co.uk

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RETURNS ETC.

IRUSU. offers a 30-day return policy from receipt of your order. The candles must not have been used! A refund will be issued upon receipt of the goods at IRUSU. Towers. All return postage costs are the customer's responsibility, and we are not responsible for any damage to the returned goods. Please make sure you send your returns with proof of delivery. Please email us the address for returns and include any order information in the returned box so we can identify it!

Please don’t hesitate to email with any queries: knockknock@irusu.co.uk - always happy to have a natter.

All ‘wonky wick’ AKA ‘Seconds sales’ are final.

CANDLE SAFETY INFORMATION

Please be mindful of where, when and how you light your candle.

Our candles are made with sustainable soy wax and essential oils. Please be mindful that essential oils are made of various natural compounds, and some people may be allergic to them.

EARTH - Patchouli, Black Pepper & Basil

(Note: contains Estragole, Linalool, alpha-Pinene, beta-Pinene, d-Limonene, and delta-3-Carene. beta-Cayrophyllene)

DAWN - Bergamot, Grapefruit & Orange

(Note: contains linalyl acetate, beta-Pinene, citral, limonene, and linalool. )

DUSK - Lavender, Rosemary & Eucalyptus

(Note: contains alpha-Pinene, beta-caryophyllene, beta-Pinene, I-Limonene, trans-alpha-Bisabolene.)

FFRES - Peppermint, Camphor & Lime

(Note: contains Eucalyptol, dl-Limonene (racemic), l-Menthone) Terpinolene, alpha-Pinene, beta-Caryophyllene, d,I-Isomenthone, d-Limonene, I-Limonene.)

CLEAR - Sage, Vetiver & Coriander

(Note: contains 1,7,7-Trimethylbicyclo[2.2.1]-heptan-2-one, Eucalyptol, Eugenol, alpha-Pinene, beta-Caryophyllene, beta-Pinene, d-Limonene, delta-3-Carene)

WINTER SOLSTICE - Cinnamon, Sweet Orange & Pine

(Note: contains, Cinnamaldehyde, alpha-Pinene, d-Limonene. Contains beta-Caryophyllene, beta-Pinene, delta-3-Carene, I-Limonene)

Safety Data Sheet (SDS) information is available upon request.

WARNING - Burn within sight. Do not leave unattended. Keep away from things that catch fire. Keep out of reach from children and pets. Keep away from drafts. Keep vessel free and away from foreign materials or anything that can catch fire. Do not burn for more than two hours at a time. Only burn on level, fire-resistant surfaces. Avoid release to the environment. Do not eat. Avoid contact with skin. May cause an allergic skin reaction. Causes serious eye irritation. Harmful to aquatic life with long-lasting effects. IF IN EYES: Rinse cautiously with water for several minutes. Remove contact lenses, if present and easy to do. Continue rinsing. If eye irritation persists: Get medical advice / attention. Dispose of contents/container to approved disposal site, in accordance with local regulations.